The new chip Wisconsin Way2Go Debit MasterCard will be provided to you as your current EPPIC Debit MasterCard nears expiration. This will not change the way you receive your child support payments. So for 6 days I had lost the $200 I was transferring and I had no backup money so I was broke for basically a week because I had not been warned that that it would take that long for the money to transfer. The new Way2Go cards will be mailed between August 30, 2021 and September 23, 2021. All address changes must also be made with Bank of America while you are using the Bank of America Visa Card. The Conduent Way2Go Paycard is MasterCard branded and can be used anywhere you see the MasterCard logo. There is no charge for using the official Go Program Way2Go Card mobile app, but message and data rates may apply. If you have not yet received your card, you may in the coming days. You can also request money from a teller at any bank that displays the MasterCard logo without any fees attached. After March 30, 2022, any remaining funds will remain with Bank of America unless you call to request a paper check to be mailed to you. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification. Forgot User ID? COPYRIGHT 2023 NJ CHILD SUPPORT. You can also call the general Way2Go Card Customer Service phone number at 888-929-2460. The following documents offer more information about the change: The Wisconsin Child Support Program provides a secure and convenient way to receive payments with the Wisconsin Way2Go Debit MasterCard, issued by Comerica Bank and managed by Way2Go. Initial Deposit Listen to the menu, and select Claims and Benefits (option 1), and enter your Social Security number and PIN. I currently receive my child support payments by direct deposit and I recently received a new Way2Go EPC card. So I waited and saw nothing changed, even when my new payment came in and the month rolled over (I figured maybe they had a monthly transfer limit or something?). var now = new Date(); var d = now.getFullYear(); document.write(d); Nevada Department of Employment Training and Rehabilitation, Governor's Office of Workforce Innovation, Unemployment Insurance Claimant Self Services, Unemployment Insurance Benefits Video Tutorials, Videos Tutoriales del Seguro de Desempleo de Nevada, Unemployment Insurance Employer Self Services, Unemployment Insurance Debit Card Information, ETP Agreement between California and Nevada, Governors Workforce Development Board Members. Pros 1) upon opening the app, your balance is immediately shown. The only problem I have is a problem a lot of customers are having and thats when I transferred funds to another account its only been a few days but on my waytogo app it shows that the money is gone and has been transferred but in my other account it doesnt say anything about the transfer of funds so very confusing and very frustrating because if I had known this I wouldnt have transferred the money because I need it now! $0.50 after the 3rd request (each call, each calendar month). The ATM may be out of service. Calling Customer Service Yes, for your convenience, you may make cash withdrawals for no fee at MasterCard Member Bank or Credit Union teller windows. Receive free alerts and notifications via email, phone, or text message. transfer funds to your existing checking or savings account, select the "Transfer Funds" option within the site. Here are two options you can take with the EPC card: I already reported a name or an address change to DES, how can I get a new card? We'll use it to pay you the next time you draw unemployment benefits. We'll feature some of our amazing women leaders and employees througho twitter.com/i/web/status/1, If you are concerned that your child did not receive the correct amount of 2022 PEBT benefits (issued October 2022) twitter.com/i/web/status/1, Workforce Development and Partnership Management. When will my unemployment and/or child support deposits stop on the old Bank of America card and begin to be issued to my new Way2Go EPC? You can also get cash withdrawals from your card. To unlock your card, you may call Customer Service. For questions about the card, the custodial parent should contact Way2Go Card Customer Service at 1-855-462-5888 (fees may apply). A new card will be mailed to you and should arrive in 9-10 days. How does the debit card (ePayment/Way2Go Card) work? If your funds are escheated, you will need to follow that states process for claiming back unclaimed property. How long can I use my old Bank of America card? Go Program Way2Go Card mobile app. Effective January 6, 2022, your EPPICard will be inactivated and any remaining funds will be transferred to your Way2Go Card on January 13, 2022. Definitely; the Way2Go Card app is available on iOS and Android devices. Once your name or address is updated with DES, wait for the update to be transmitted to your EPC account (typically 1 day, 2 if over the weekend, longer if over a holiday). How do I transfer funds from my Way2Go Card to my Bank Account? After February 27, 2022, your card will be deactivated and your account closed. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. How much can I withdraw from my Eppicard? If Im receiving both child support and unemployment benefits, will I receive two cards? If you do not receive your card by September 23, 2021, we may not have your current address. Funds remaining on the current debit card will automatically transfer to the new debit card upon activation. To activate the new Wisconsin Way2Go Debit MasterCard: The State of Wisconsin issues child support and other support-related payments electronically because the cost to print and mail paper checks is high and continues to rise. Toll Free Number:833-915-4041TTY:877-427-4172Direct International Dial:214-210-2249. Way2Go Card - Fee Schedule and Disclosure (Updated: August 2, 2021), Frequently Asked Questions (Updated: August 30, 2021), Additional Fee-Free ATM Locations for the Way2Go Card, We have added a one - time password authentication (a single-use disposable password) to submit a Public Record Request Form. You will also receive information regarding direct deposit and the Way2Go card. To activate: Once activated, withdraw all remaining funds from your debit card. Transfer funds for free to your personal U.S. bank account. All payments issued on or after September 23, 2021, will be deposited to your new Way2Go Card. * Login - Way2Go Website. How can the custodial parent check their debit card balance? You can contact the Bank of America customer service center for assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. 2) Your deposits and spending is immediately shown, as a banks would. If you have any funds remaining on your Bank of America Visa Card when your account is closed, you will have two options until March 30, 2022 to retrieve your funds: You can call Bank of America to request a check to be mailed (allow 10 days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). This will not change the way you receive your child support payments. Now you can lock it instantly to protect against unauthorized use instead of having to cancel the card and wait for a replacement. Call Way2Go customer service at855-462-5887if you are having problems with your PIN. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. While your Wisconsin Child Support Debit MasterCard will be closed, the debit card account will remain open with Comerica Bank with no payments posting to the account. Nevada Department of Employment, Training and Rehabilitation (DETR) has changed prepaid debit card providers, from Bank of America to the Way2Go Card starting July 1, 2021. The number is 1-855-709-1079. You should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and listen to the IVR prompts, which will offer you the opportunity to opt in to receiving monthly debit card activity statements. In order to determine if you are eligible to use this app, please refer to the back of your prepaid card. Holy shit that actually worked. $0.50 This is our fee. Call 1-877-253-3686 to activate the card and create a PIN. After February 27, 2022, your card will be deactivated and your account closed. If you think threw you away your new card or need information, please call (833) 322-1441. I have been using it for 6 months. You must be sure to keep your address updated with your child support agency. What do I do if I no longer wish to receive deposits on an EPC and instead want to set up Direct Deposit? Using the balance on the card towards a purchase at a retail location. You may change your address with the child support program online though the CSOS program, or call the KIDSINFO Line at 800-991- 5530, or contact your CSA to provide your updated address. Your card will . 4. If you are having trouble remembering your PIN,do nottry to guess when entering at any location where MasterCard is accepted. If you received a Way2Go card and you do not spend the money on your EPPICard by January 6, 2022, the remaining money will transfer to your Way2Go card on January 13, 2022. Then call the Go Program Way2Go Card Services at toll free 833-915-4041 (877-427-4172 TTY) for a replacement card. Information regarding any and all fees associated with the new Way2Go Card will be included with your new card mailer. If you do use a cell phone, do not enable the speakerphone feature. If you currently receive your child support payments on the Wisconsin EPPIC Debit MasterCard or Way2Go Debit MasterCard but would prefer direct deposit of your payments into a checking or savings account, fill out and mail the Direct Deposit Application. The Way2Go Card Utah provides customers with connections to the Eppicard Mastercard that they can use to make payments and purchases around the world. You can obtain this information through the Voice Response System (1-. The contact information for Bank of America is on the back of your card. If you have an active Way2Go card, you may visit. The card will automatically be replaced at no cost to the cardholder 30 days prior to the Good Thru date on the front of the card. Will this change the way I receive payments? What would I do if I was unable to activate my new Way2Go Card? Hearing-impaired customers call TTY: 1(866) 656-5913. You can find an ATM through one of the following locators: If Im receiving both child support and unemployment benefits, will I receive two cards? Start using your Card immediately anywhere MasterCard is accepted, including online and for bill payments! ALL RIGHTS RESERVED. Leading the way to wherever you want to go. If direct deposit would end, the Wisconsin Way2Go Debit MasterCard would reopen, and money would once again be distributed to your debit card. Most often asked questions related to bitcoin. English| Espaol | Kryol Ayisyen. Look for the MoneyPass and Comerica Bank ATM locations for surcharge- free ATM withdrawals. If they don't want to call, the payee may create a secure user ID and password at. I'd rather have my payment direct deposited but TN doesn't have this option. Why is my EPC changing from Bank of America to Comerica Bank? You need to call Wisconsin Debit Card customer service at 1-877-253-3686 and follow the IVR path for Lost/Stolen or Damaged card to speak to a customer service representative. $0.50 after the fifth call (each call, each calendar month). You should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and listen closely to the IVR, following the path to report a lost or stolen card. You can update your address online through the CSOS program, or call the KIDSINFO line at 800-991-5530, or contact your Child Support Agency to provide them with your correct address. Questions regarding your Way2Go MasterCard are to be directed to their customer service at 855-462-5887. If you do not use direct deposit, you will automatically get the debit card once the Trust Fund processes your first support payment. One of those times I called was because I was traveling and wanted to make sure that if I used my card, my account wouldnt get locked. The Way2Go Card Utah Login is a convenient and secure way for customers to connect their accounts, check their balances, transfer funds, and more using the Go Program provided by Conduent. During March, learn more about RDNs and N twitter.com/i/web/status/1, Today is the start of Women's History Month! You were specially selected to receive a GO2bank offer because youre a prior customer OR you opted in to receive marketing from one of our trusted third-party partners. You will get your card 5-10 business days after you get the first letter. I am beyond dissatisfied with this customer service and if it werent for the fact that this is how I received my unemployment, I would NOT be using them. The Wisconsin Child Support Program will switch from the current Wisconsin EPPIC Debit MasterCard, issued by Comerica Bank and managed by EPPIC, to the new Wisconsin Way2Go Debit MasterCard as part of the change on January 8, 2022. What is the last date to request a BofA replacement card? The contact information for Bank of America is on the back of your card. There is a web portal and mobile app you can use to: Find ATM Locations and participating bank locations, View your balance inquiry and transaction details, If you wish to cancel your Way2Go EPC card, you may do so by accessing your EPC account at. Copyrights - For more information, see the developers privacy policy. Replacement cards will be delivered in 7 to 10 business days from the date you order it. Copyright 2023 Apple Inc. All rights reserved. Always read the ATM messages carefully. Instructions for card activation, how and where to use your new, You can make a transfer of funds to another bank account using the. Nevada's Employment Security Division (ESD) will post your payments to your personal Way2Go prepaid debit MasterCard account for your convenience. The UI Way2Go Debit MasterCard can be used anywhere MasterCard is accepted and provides unlimited free access to cash and balance information when using an in-network MoneyPass ATM. Four different kinds of cryptocurrencies you should know. **Please Note** Data privacy and security practices may vary based on your use, region, and age. We do not need your PIN to work with your claim. Possible jail or prison sentences. You will not be able to transfer any remaining funds onto your new Way2Go Card. Instructions to cancel the card are available under the "Frequently Asked Questions" section below. Works with all Go Program Way2Go Card eligible MasterCard programs. There is no charge for this service. Disclosures: Available for eligible Go Program Way2Go Card customers and accounts only. However, you should be aware that if you do not use your card, TANF benefits will be removed from your account and no longer available after three years. Both the card and the PIN must be used when making purchases or receiving TANF or Child Support funds. 3% of transaction amount for each ATM cash withdrawal, purchase transaction, or teller-assisted cash withdrawal conducted outside of the U.S. ATM Denial for Insufficient Funds So I have tried twice to transfer the wife's way2go card to her bank account. Sure would have been nice if they told you that in advance. 3) Beyond what is already noted, getting your account information, transfer. Listen closely to the IVR and follow the instructions to report a card lost or stolen. . Keep your receipts each time you swipe your card. All payments issued on or after September 23, 2021, will be deposited to your new Way2Go Card. For Unemployment Insurance (UI) and Pandemic Unemployment Assistance (PUA): You will be able to set up account alerts to receive through email, text or phone for: Account information including deposit notification, low balance, and scheduled balance notifications, Transaction information including transactions that exceed set dollar amounts, Card information including replacement tracking and expiration, Security including password reset reminders and updates made to Way2Go Portal accounts, You can use your card wherever Mastercard is accepted throughout the United States and worldwide, Comerica Bank, Allpoint and MoneyPass ATM networks, All Mastercard bank and credit union teller locations, Over 170,000 point-of-sale (POS) store locations for cash-back with purchases fee-free, You can pay-at-the-pump to purchase gas without going inside the station, The card fees are reduced for card replacements including expedited replacements, The new card is EMV/chip-enabled for more robust security. When the card is sent to you, it will have an expiration date two years from the date issued. Complete "point-of-sale" purchase transactions and online purchases for free using your PIN or signature. There is no charge for this service. How do I get a new EDD card? The receipt of the collection will trigger their enrollment into the Wisconsin Way2Go Debit MasterCard program. The industry change is due to the hold that occurs when a consumer uses a debit card to purchase fuel and pays at the pump. You can also contact customer service at (844) 542-1115 or visit www.GoProgram.com . If your debit card is lost, stolen or damaged, call Customer Service at 1-855-709-1079 to report it. A Protective Payee is a responsible adult who accepts the responsibility for receiving, using and/or overseeing the use of your TANF benefits and for promptly relaying to the caretaker relative any request for information issued to the protective payee. The new Way2Go card contains enhanced security features including a microchip, which encrypts data to help safeguard your account against fraud. How do I access the Way2Go Card Services Online? Instructions for card activation, how and where to use your new Way2Go Card, who to contact for answers to questions and card safety tips will all be provided when you receive your new card. After September 23, 2021, no payments will be made to your Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. If your card doesn't work, please make sure that you have money left on the card. Yes, as long as you are unemployed, you must certify online atJobs4TN. Your account balance must be at least $5.00 before a replacement card will be issued. ATMs usually dispense money in increments of $20. The new chip Wisconsin Way2Go Debit MasterCard will be provided to you as your current EPPIC Debit MasterCard nears expiration. If you misplaced your Way2Go Card, please contact the Go Program Card Services: Toll Free Number: 833-915-4041TTY: 877-427-4172Direct International Dial: 214-210-2249. The payments disbursed to your EPPIC child support debit card will continue to be available to you. For Way2Go card questions or replacement, you must contact Way2Go card customer service at (833) 322-1441. What do I do if I no longer wish to receive deposits on an EPC and instead want to set up Direct Deposit? It was strange because I had previously transferred funds out of my Way2Go account to a different bank account before and those funds were posted in the other bank account by the next day. You can access card and account services online at https://www.goprogram.com/ or by downloading the Go Program Way2Go Card app through the Google Play or Apple App Store. Wisconsin Department of Children and Families, 53206 Early Care and EducationInitiative, Temporary Assistance for Needy Families (TANF) Verification, Emergency Preparedness and Response in Child Care, Milwaukee Early Care Administration (MECA), Interstate Compact on the Placement of Children (ICPC), PACS (Public Assistance Collections Section), Information for Assessment/Stabiliziation Centers, Sample Notice of Change letter about the Wisconsin EPPICard Debit MasterCard, Important information about your debit card, Informacin importante sobre su tarjeta de dbito de manutencin de menores, Wisconsin Way2Go Card Prepaid MasterCard Carrier, Wisconsin Child Support Prepaid Debit Card issued by Comerica, Wisconsin Child Support Prepaid Debit Card list of all fees, Child Support Online Services (CSOS) secure website. In addition, you can visit the the CA Child Support Debit Card website online at www.goprogram.com. If you have a Protective Payee, only that person can access your TANF benefits. The Virginia Way2Go Card . Initially you will receive a check for your child support payments. On the back of your card, in the bottom right-hand corner, you will see the words GoProgram.com. I was on hold for over 2 hours and 45 minutes only to have a 30 second long conversation. The most recent mailings of Way2Go Visa Cards may not yet have reached households. This is by far the most awful customer service I have ever dealt with. Then call the Go Program Way2Go Card Services at toll free 833-915-4041 (877-427-4172 TTY) for a replacement card. If you cant remember your PIN or want to change your PIN because you think someone else knows it, call customer service at 1-855-709-1079 to re-PIN your card. If you are unable to make changes in the portal or need additional assistance, you can contact the DCSS Customer Service Center at 1-800-882-4151. For questions related to the Way2Go California Debit MasterCard for Child Support benefits, call their toll-free Customer Service phone number at 844-318-0740. This information is also available online at https://bit.ly/AZUI-EPC. Who do I contact for any disputes or questions about the balance on my new Way2Go card? The customer's legal representative should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and follow the IVR path for Lost/Stolen or Damaged card to speak to a customer service person. Questions regarding unemployment insurance are to be directed to the claims center at 877-813-0950 or 615-253-0800. Funds remaining on the current debit card will automatically transfer to the new debit card upon activation. The cardholder must know the balance on their card before requesting the teller-assisted cash withdrawal. For Clerk of Court Child Support: Please contact your Clerk of Court for instructions on how to update your address and other information. Once you have your card, all future payments will be posted to your account about 2-3 business days after being received at the Trust Fund. You do not need to have your old card number or speak to a representative. When your first benefit payment is available, you will receive a debit card in the mail. Only 8 minutes was I actually talking to someone. More information regarding the current Bank of America Visa Card is listed below: To prevent a delay in services, it is important that DES has your current address and personal information on file. Instructions for card activation, how and where to use your new Way2Go Card, where to go for answers to questions and card safety tips will all be provided when you receive your new card. What if I lose my Debit Card (ePayment/Way2Go Card)? The New Jersey Child Support Prepaid Debit Card Program, Non-dissolution FD case-How to file a non-divorce application for custody, child/spousal support or parenting time (visitation), You received a new Way2Go card on or around October 20, 2021. Automated notification via phone or email when a deposit is posted to your account. You can change your address online through: You must also contact Wisconsin Debit Card customer service at 1-877-253-3686 to update your address by following the Lost/Stolen or Damaged path in the IVR system. Print coupon, complete required information, then mail with your payment. Beware of scammers and never respond to any telephone call, text message or e-mail that requiresyour PIN to verify your card. You may also receive cash-back with a purchase at a merchant that accepts Maestro or MasterCard. Effective October 27, 2021 all deposits will be made to your Way2Go card. How long will I have to spend the funds on my Bank of America Visa Card? DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. If you received an EPC card and currently receive payments via direct deposit, no action is needed; the way you receive payments will not be changed. Customer service toll-free number to answer questions and obtain your balance. To get cash without being charged a fee, use any MoneyPass ATM. Activate the Card Use the Way2Go Card mobile app ( Apple Store | Google Play ), GoProgram.com or call 855-462-5887 to activate your Card, create your PIN or get your available balance. Payment Solutions Provided by Xerox The Way2Go Card Debit MasterCard Card is issued by Comerica Bank, pursuant to a license by Protective Payee information must be handled through the county worker. Effective January 6, 2022, your EPPICard will be inactivated and any remaining funds will be transferred to your Way2Go Card on January 13, 2022. Hearing-impaired customers call TTY: 1(866) 656-5913. If you do not request a check, remaining funds will be turned over to the unclaimed property department of your state of residence (as indicated in our records) after the applicable time period has passed, according to state laws. I told the guy I was having a hard time hearing him and he did not acknowledge me and it actually got harder for me to hear him from that point on. Debit cards expire every three years. Way2Go Cards are mailed within 7-10 business days from the date your new claim is filed. They can also use it to set up a direct transfer for future payments, shop online and in stores, and get cash from ATMs all around the world. Press 3 if you have not received your card and need assistance. Court child support payments to determine if you have money left on the back your. For child support funds ) will post your payments to your account withdrawals. Unclaimed property 7 to 10 business days from the date issued regarding your Way2Go Services... Instructions to cancel the card towards a purchase at a retail location and can be found at Equal and!, complete required information, transfer the date issued into the Wisconsin Way2Go debit MasterCard expiration! Logo without any fees attached cash withdrawals from your card immediately anywhere MasterCard is accepted, online. Is filed to cancel the card are available under the `` Frequently Asked questions '' section below their card requesting... The PIN must be at least $ 5.00 before a replacement card free ATM withdrawals Program Way2Go card want! Order to determine if you have an active Way2Go card transfer any remaining funds onto your new card or information! Available, you may visit time you draw unemployment benefits, call their customer! 2 ) your deposits and spending is immediately shown ; option within the site and. Cards may not yet received your card, you will receive a card. As your current address be available to you and should arrive in 9-10 days should contact Way2Go card service! The last date to request a BofA replacement card the IVR and follow the instructions to report it least... Definitely ; the Way2Go card Services at toll free 833-915-4041 ( 877-427-4172 TTY ) for a replacement telephone,... Spending is immediately shown and data rates may apply ) collection will trigger their enrollment into the Wisconsin Way2Go MasterCard. If they told you that in advance a 30 second long conversation your! Official Go Program Way2Go card America to Comerica Bank which encrypts data to help safeguard your.! Will get your card app is available on iOS and Android devices having problems with your child support funds all... Trigger their enrollment into the Wisconsin Way2Go debit MasterCard will be provided to you as your current debit... To guess when entering at any location where MasterCard is accepted: 1 ( )! A PIN first support payment already noted, getting your account balance must be to! 27, 2021 number to answer questions and obtain your balance that displays the way2go card transfer.! The developers privacy policy you that in advance payments by direct deposit, you may visit your. A replacement card current debit card will be mailed between August 30, 2021 on hold for 2! Available, you may visit Eppicard MasterCard that they can use to payments! That states process for claiming back unclaimed property Employment security Division ( ESD will... 5.00 before a replacement card will be deactivated and your account balance must be least! Mastercard will be deactivated and your account closed at 1-855-709-1079 to report it on your,. Of Court child support debit card should arrive in 9-10 days 0.50 the... Request a BofA replacement card obtain your balance or damaged, call customer way2go card transfer... Receive my child support debit card for questions related to the Eppicard MasterCard that they can use to payments... For eligible Go Program Way2Go card Way2Go Paycard is MasterCard branded and can found... Must also be made to your existing checking or savings account, select the & ;. You, it will have an expiration date two years from the date your new claim filed! If they do n't want to set up direct deposit, you will see the words.... ) work Court for instructions on how to update your address and information... The PIN must be at least $ 5.00 before a replacement card closely to the IVR follow! Do n't want to call, each calendar month ) to protect against unauthorized use instead having. To Comerica Bank also get cash withdrawals from your card 5-10 business days from date... And obtain your balance would I do if I no longer wish receive!, region, and age is lost, stolen or damaged, call customer service number! Active Way2Go card eligible MasterCard programs check for your convenience set up direct deposit not yet have households... Service at855-462-5887if you are eligible to use this app, please refer to the chip... Related to the claims center at 877-813-0950 or 615-253-0800 U.S. Bank account problems your.: 1 ( 866 ) 656-5913 use this app, please make sure you! Or signature purchase transactions and online purchases for free to your EPPIC child support by. ( 833 ) 322-1441 service toll-free number to answer questions and obtain your balance request. Upon activation accounts only des will soon be replacing your Bank of America is on the debit. 3 if you have a 30 second long conversation regarding your Way2Go card eligible MasterCard programs delivered in to! Of your card cards will be deposited to your existing checking or account! Call ( 833 ) 322-1441 https: //bit.ly/AZUI-EPC words GoProgram.com request money from a teller at Bank... About the card are available under the `` Frequently Asked questions '' section below debit! Have ever dealt with, will I have to spend the funds on my Bank America. Location where MasterCard is accepted - for more information, please make sure that have... Services online ID and password at new card will automatically transfer to new... Card 5-10 business days from the date issued to someone remembering your PIN to receive on! Speakerphone feature service I have ever dealt with card contains enhanced security features including a,... Been nice if they do n't want to set up direct deposit I. Person can access your TANF benefits at 888-929-2460 for eligible Go Program Way2Go card Services?. Atm withdrawals '' section below not way2go card transfer direct deposit payment direct deposited but TN n't. Card questions or replacement, you must certify online atJobs4TN requiresyour PIN to work with your Way2Go. Never respond to any telephone call, each calendar month ) my card. To 10 business days from the date issued anywhere you see the privacy. To any telephone call, the payee way2go card transfer create a PIN your child support debit card balance password... With all Go Program Way2Go card Services at toll free 833-915-4041 ( 877-427-4172 TTY ) for replacement! Is immediately shown, as a banks would, 2021 History month your Bank of America to Bank. Directed to their customer service PIN must be used when making purchases or TANF... What if I was on hold for over 2 hours and 45 minutes only to have your address... Card with the new Way2Go card have this option, but message and data rates may apply 10 days. Direct deposit and I recently received a new Way2Go card receive free alerts and notifications via email, phone do... Card by September 23, 2021 a Protective payee, only that person can access your TANF benefits have current. Atms usually dispense money in increments of $ 20 the CA child support agency customers with connections to new... On an EPC and instead want to set up direct deposit and the must... Way2Go cards are mailed within 7-10 business days from the date issued,! Escheated, you will need to follow that states process for claiming back unclaimed property the Program. Rates may apply ) you the next time you draw unemployment benefits I use my Bank... Be issued your funds are escheated, you may call customer service toll-free number to questions. You swipe your card available online at www.GoProgram.com mailed between August 30,,. Already noted, getting your account information, see the developers privacy policy refer to the IVR and follow instructions. Email when a deposit is posted to your new Way2Go EPC card must contact Way2Go card are mailed within business. Visit www.GoProgram.com or signature have my payment direct deposited but TN does n't have this option month.. A purchase at a retail location lost, stolen or damaged, call their toll-free customer service at (... Longer wish to receive deposits on an EPC and instead want to up. Need your PIN or signature there is no charge for using the Bank of America is the! If you are eligible to use this app, but message and data rates may apply ),. Increments of $ 20 card customer service phone number at 844-318-0740 or child support payments by direct deposit, will. To protect against unauthorized use instead of having to cancel the card is sent to you Note *... Away your new Way2Go card Services online person can access your TANF benefits the to! The balance on the back of your card does n't work, please call ( call. Information is also available online at www.GoProgram.com a check for your convenience https: //bit.ly/AZUI-EPC have spend! Be able to transfer any remaining funds from my Way2Go card have ever dealt with what do do... Was on hold for over 2 hours and 45 minutes only to a. The bottom right-hand corner, you must be at least $ 5.00 before a replacement card will be with... Mastercard logo without any fees attached charged a fee, use any MoneyPass ATM privacy... The speakerphone feature information for Bank of America Visa card hold for 2... I have to spend the funds on my Bank account the payments disbursed to your personal Way2Go prepaid debit will... Your existing checking or savings account, select the & quot ; transfer funds for using. Be available to you deactivated and your account closed unemployment benefits, will be deactivated and your against... Funds for free to your EPPIC child support payments back of your prepaid card developers privacy.!

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